Shipping policy

Unfortunately, we only ship throughout the continental US. Subscribe to our email newsletter and we will notify you once we expand our shipping zones. 

How long will it take to receive my product?

We strive to ship orders as quickly as possible, and orders are usually shipped on Monday and Wednesday via USPS. Please allow up to five additional business days for your order to ship during high-volume times. 

We do prioritize orders placed with Priority Shipping and Priority Express Shipping for an additional cost. If you need your order sooner, please select Priority Shipping or Priority Express Shipping at checkout or contact luhduckie@gmail.com prior to placing your order for assistance. Priority orders placed after 12:00pm (noon) Mountain Standard Time will be shipped the following shipping day.

While USPS is our standard shipping provider, we are able to ship via FedEx or UPS in some circumstances. Please contact luhduckie@gmail.com prior to placing your order for assistance.

Please note that orders placed with Priority shipping are prioritized, but that we only guarantee that orders placed before 11:00 AM Mountain Standard Time will be shipped the same business day. Orders placed after 11:00 AM Mountain Standard Time will be shipped the following business day.

All other orders placed with standard shipping will be shipped within 3 days of order placement.

 

General Processing Times for  *MTO products

*MTO or Made to Order generally ships 1-2 weeks from the moment order is placed. Please note that All *MTO products need to be cut and sewn and will need more time for processing. We will do our best to expedite the process. You will receive an email notification on *MTO products once it has been shipped.

Any other items will be packaged and shipped 1-3 days after order is placed. Some exceptions may apply. 

 

Free Ground Shipping

Complimentary standard ground shipping on all orders when you spend $100 or more

 

Lost or Stolen Packages

Please note that Luh♥︎duckie is not responsible for lost or stolen packages once they have been picked up by the carrier. If you believe your package has been lost or stolen, please contact your local USPS office or carrier, as they are often able to locate the package for you.